Public Health Manager at Kushi Baby

Location: Udaipur/Jaipur/ Jodhpur/Ajmer

Khushi Baby is a non-profit startup working in partnership with the Rajasthan Department of Health and Family Welfare to advance maternal and child health in underserved rural and urban communities.Based in Udaipur, we have designed, developed, implemented, and evaluated a novel platform for tracking health at the last mile, which makes use of Near Field Communication technology for decentralized health records. 

The Khushi Baby system has been used to track the health of over 30,000 mothers and children across 400 rural villages continuously over the last 3 years. Our 2-year, 3200-mother randomized controlled trial showed that mothers randomized to the Khushi Baby system were 1.66 times more likely to fully immunize their child and 24% less likely to have a child suffer from moderate acute malnutrition. The KB system has also been directly used to facilitate referrals for successful course completion for over 150 infants suffering from Severe Acute Malnutrition. 

Now this work, which began as a Yale classroom public health project, is being scaled up from the grassroots level in Udaipur to five Districts and across 407 urban Janta Clinics across Rajasthan. This effort under the ‘Nirogi Rajasthan’ initiative aims to empower over 13000 frontline health workers with mHealth tools and to reach 10 lakh beneficiaries next year. 

To reach this next stage of impact, our team of 30 stakeholder managers, public health operators, engineers, data scientists, designers, and field monitors must duly expand. We are hiring a mission-oriented Public Health Manager who can deliver on: 

Responsibilities 

● Develop District & Block level Implementation Plans with Timelines, Budgets, and Standard Operating Procedures 

● Build enduring relationships with DC, CMHO, and RCHO of the District to ensure concordance with Implementation Plans 

● Coordinate logistics for training workshop 

● Lead master trainings of the KB system at District & Block levels of ANMs, ASHAs, LHVs, MOICs, and DEOs according to SOPs and Timelines 

● Identify master trainers, health officials as advocates, and field champions at the District and Block level trainings 

● Execute remote and in-person monitoring steps as per locally-tailored SOPs 

● Develop microplans for in-person visits on a weekly and monthly basis 

● Ensure ongoing capacity building of health workers and health officials 

● Categorize health workers on the basis of their use of the system and data quality 

Khushi Baby does not discriminate on the basis of gender, religion, caste, creed, age, disability, income-level, or belief system and strongly encourages applications from those who have overcome hardships in their lives.  

● Anticipate, observe, resolve and escalate HR, implementation, and technical issues related to the field deployment 

● Conduct field visits with health workers showing poor performance 

● Conduct regular field visits at Anganwaadi, Subcenter, PHC/CHC, and District Hospital levels 

● Observe, document, and suggest areas for improvement in existing process flows related to referral of high risk pregnant women and infants 

● Ensure successful treatment completion for identified high risk beneficiaries 

● Represent Khushi Baby and present updates, challenges, and possible solutions at scheduled sector, block, and district meetings 

● Report on weekly and monthly key performance indicators by highlighting areas of concern and proposing possible data-driven micro-interventions 

● Propose process innovations to strengthen ongoing activities in the long-run 

● Maintain digital copies of all receipts and accurate financial records 

● Ensure timely completion of research activities according to IRB protocols 

● Conduct focus group discussions of health staff and beneficiaries 

● Prepare written summaries of qualitative feedback taken on a monthly basis 

● Ensure timely collection of documentary information from the field including photos, videos, audio-recordings, and quotes. 

● Observe, document, and suggest areas of intersection between parallel IT interventions in the same geography 

● Report to Field Implementation Lead, Field Impact Lead, Field Technical Program Lead, and COO 

Requirements 

● Demonstrated proficiency in English & Hindi writing 

● In-depth understanding of the National Health Mission guidelines, Department of Health and Family Welfare governance model and service delivery structure, role of developmental partners, and current Health Management Information System process and gaps within Rajasthan 

● Prior working experience within the government 

● Prior working experience with a role in public health management 

We are looking for public health operators to lead Khushi Baby forward with humility at the grassroots level. Our expectation is that you will constantly adapt and innovate to bring further impact to those who need it the most. If you think you are ready to step up into this role, to bear the sacrifice of the hard work ahead and the smaller paycheck that comes with the development sector, then send a brief personal statement, writing sample, and CV to: careers@khushibaby.org